
frequently asked
QUESTIONS
How long does production and delivery take?
How long does production and delivery take?
Please allow up to 2-4 weeks for processing and production of your order! β±οΈ Every mug is hand-finished and packed with care π§‘ Once it's on its way, delivery typically takes 2-6 weeks depending on your location π You'll receive tracking by email so you can follow your order's journey to your door π¦
What's it made of?
What's it made of?
Your hand finished mug is made with love! The details β whiskers, stripes, little collar bells and each catβs expression β are sculpted into every piece for that adorable, one-of-a-kind look. The little cat inside the cave is sculpted and hand-painted separately, then set into the mug by hand β which is why every single face comes out slightly different. Food-safe, lead-free glaze.
What are the dimensions and what fits inside?
What are the dimensions and what fits inside?
Each mug measures roughly 5-6β tall and 3.5-4" wide and holds about 12-14 oz β a proper mug of coffee or tea, not a tiny espresso cup. The little cat sits in a cave on the front and does not touch your drink.
Is it dishwasher and microwave safe?
Is it dishwasher and microwave safe?
Yes to both π Top rack dishwasher and microwave safe. That said, we hand-wash ours β hand-painted detail always lasts longest that way.
Can I cancel my order?
Can I cancel my order?
Yesπ You can cancel within 24 hours of ordering for a full refund β Once we start preparing your pot, cancellations aren't possible β but trust us, the moment you see it in person you'll be glad you didn't.
What's your return policy?
What's your return policy?
Due to the individual nature of our products, we do not accept returns π€
Loved by Cat Lovers Everywhere!
About Our Mugs
It started with a cat who insisted on sitting on the table every single morning while the coffee went cold. We figured if he was going to be there anyway, he might as well be part of the mug.
So there's a little cave in the front, and a little cat asleep inside it. Each one is sculpted by hand, painted one at a time with a fine brush, and set into the mug while the clay is still wet β which is why no two faces ever come out quite the same. You'll feel it the moment you pick one up: real weight, real detail, made to be the mug you reach for every morning.
We're cat people making things for cat people. Whether you're treating yourself or surprising someone who talks about their cat more than anything else, thank you for letting our little kitties into your home. πΎ